Return & Refund Policy

ALL CREDIT CARD AND ONLINE PURCHASES ARE SUBJECT TO A 5% RETURN CHARGE.

BEEKEEPING COURSE

• We send course materials within 24 hours after purchase.
• No refund will be given once you received your course material. 

WORKSHOPS

• Same Day cancelations and No Shows will not be refunded or credited. 

NUCS

• For orders placed online, we apply a 5% fee on all returns.
• We accept no responsibility on NUCS once they leave our premises.
• We do not ship honey bees. Pick up only at our farm in Newberry.
• Order cancellations must be made by the end of on APRIL 1, 2024.
• No refunds will be given on cancellations starting APRIL 2, 2024.
• Our refunds dates are non-negotiable. We are not a place holder to see if your bee survive winter. Please do not use us for that reason and please do not suggest we can resale the bees you have purchased. Starting April 2, that becomes your responsibly.

QUEENS

• Payment is due at time of purchase. 
• Due to the nature of this purchase only a partial refund will be provided.
• All queen returns are subject to a 20% restocking fee. 
• No refunds will be given on cancellations made less than 15 days before the pick up date. 
• We accept no returns on Queens. Once they leave our premises, Queens are your responsibility. Please inspect thoroughly. 

HONEY

• Our honey is packaged in glass bottles. If we sent your honey and it arrives damaged, let us know and we'll make it right.
• Bee Wise Farms is not responsible for honey bottles you purchase at our physical store and then break once you leave our property.  

DIRED HERBS, TEA, JEWELRY, & OTHER GOODS

• If shipped goods arrive to you damaged contact us immediately to make it right. Take photos and send them to us so we may make a claim with the shipping company. 

We stand by our product and feel honored to do what we love, everyday. If for some reason you are unhappy with your purchase, contact us and we'll work with you to make it right.  EMAIL US: beewisefarms@gmail.com. CALL US: (906) 291-3137